One of the abilities that truly effective leaders master is body language. On a nonverbal level, our body constantly emits a wide range of signals that reveal what we feel, what we think and how we react to what is being said. Top managers are often experts at reading and using nonverbal gestures and expressions. So let's look at the most important nonverbal signals you should pay attention to.
Mouth movements
As stated by the Harvard Business Review, a smile, slight twitch of the corners of the mouth or parting the lips indicate satisfaction and interest. In contrast, tightened lips or corners of the mouth pulled downwards indicate disagreement, unease or a sense of threat. If the tightening of the lips is accompanied by a wrinkling of the nose, it is an expression of overt disapproval or indignation.
Hand position
In general, an open posture, freely placed hands and an upright stance or seated position indicate openness and trust. If someone sits with their arms crossed, or assumes this position when you present them with a proposal, it is a defence mechanism associated with displeasure, disagreement and a sense of threat.
Eyes as a window to the soul
There is good reason why people say the eyes are the window to the soul. People look longer and more intently at things they like and find attractive. If, when you make a proposal or present an idea, the other person’s pupils dilate and they start blinking less, it is likely something has genuinely captured their interest. This insight can also be used actively. If you want to evoke trust, don't avert your eyes when speaking to someone. Subconsciously, the other person will sense you are interested in them. But everything needs to be done in moderation: on no account should you stare intensely at the other person.
Physical proximity
Just like with the hands, the overall position of the other person’s body in relation to yours reveals the nature of your mutual relationship. If they tend to turn away or lean back, something is wrong. On the other hand, inclining the torso towards you and moving closer indicates that the person trusts you and agrees with what you are saying.
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